Customer disservice

Today we booked our flights to get to the other side of the continent. Complicated and frustrating. One wrong flight booked, (you can't fly us to the Brazilian side of iguazu if we dont have visas, that's why we asked for the Argentina side...) hours of attempting to fix the situation, including them having us call visa to cancel the charges (...no, unsurprisingly visa can't do that) because the colombian company "couldn't", finally resulting in us firmly and repeatedly insisting that they fix the problem they created, and then 3 1/2 hours later finally hearing a "disculpeme"; we have a flight booked, to the right place, with a day to enjoy Buenos Aries thrown in for good measure.

Best part of today: this delicious dinner.


So good. And then dulce de leche gelato. A good end to a frustrating day.

Location:Bogota, Colombia